PRIVACY POLICY
Effective Date: January 1, 2026 Last Updated: 1-28-2026
1. INTRODUCTION
At FieroGlow LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. We believe in transparency—not just in our glass, but in our operations. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website [FieroGlow URL] or purchase our scientific apparatus.
2. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").
A. Information You Provide Directly
Identity Data: Name, username.
Contact Data: Billing address, delivery address, email address, and telephone number.
Financial Data: Payment card details (processed securely via our third-party payment processors, Stripe/PayPal; we do not store full credit card numbers).
Safety Compliance Data: Records of your affirmative consent to our Safety Protocols and Terms of Service (e.g., the "Clickwrap" agreement timestamp).
B. Information Automatically Collected
Technical Data: IP address, browser type and version, time zone setting, and operating system.
Usage Data: Information about how you use our website, products, and services.
3. HOW WE USE YOUR DATA
We use your Personal Data for the following specific purposes:
Order Fulfillment: To process and deliver your order, including managing payments, fees, and charges.
Safety Compliance: To maintain a legal record that you have acknowledged the High-Voltage and Optical Safety warnings associated with our products.
Customer Support: To notify you about changes to our Terms, answer technical questions, or facilitate repairs.
Logistics Management: To coordinate shipments, including international freight forwarding if a custom commission requires direct sourcing.
4. DISCLOSURE OF YOUR DATA
We do not sell your personal data. However, we may share your data with trusted third parties to facilitate our operations:
Service Providers: Companies that provide IT and system administration services.
Payment Processors: Stripe and PayPal, for the purpose of securely processing your payment.
Logistics Partners: Domestic carriers (UPS, FedEx, USPS) and, for custom commissions, international freight forwarders to ensure your product arrives safely from our global partners.
Legal Requirements: If required by law or to protect the rights, property, or safety of FieroGlow LLC, our customers, or others.
5. DATA SECURITY
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way. Access to your Personal Data is limited to employees, agents, contractors, and other third parties who have a business need to know.
6. DATA RETENTION
We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Note: We retain Safety Compliance Data indefinitely to demonstrate adherence to safety warnings in the event of a liability claim.
7. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. To exercise any of these rights, please contact us.
8. CONTACT DETAILS
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Full Name of Legal Entity: FieroGlow LLC
Email Address: JCGeologist@fieroglow.com JCGeologist@Gmail.com
Postal Address: 6040 JFK Blvd East 23G West NY, NJ 07093
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"I have read the Terms of Service and acknowledge that FieroGlow devices are scientific apparatus, not toys. I accept full responsibility for safe operation."
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